Frequently Asked Questions
Payment for our WordPress Maintenance Plans can be rendered through any online payment method. Transactions are handled directly through Razorpay, one of the best known, most capable and most secure online payment processors. They accept payments through Cards, UPI, Net Banking and Wallets for your convenienve.
Our WordPress Maintenance is a pay-as-you-go service. You are in full control of your subscription, and you can cancel at any time.
In order to do this safely and securely, please follow these steps:
CREATE A NEW USER ACCOUNT
Please do not send login details for an existing user account (like your own). Doing so would mean sending your password by email, which is not secure.Log into your dashboard and go to Users > Add New . Enter a username (wphoney) and an email address ([email protected]), leave the user notification box checked and set the role to Administrator. Then we will receive an email, providing us access to your site.
The benefit of doing it this way is that you never share existing account information and you can delete our account whenever you choose.